Who we are
Tlixarenvychrali operates a kitchen and household planning
studio in Calgary. For the purposes of applicable privacy laws, we act as
the data controller for personal data described in this policy.
Our registered contact point is 3625 Shaganappi Trl NW, Calgary,
AB T3A 0E2, Canada. You may reach our privacy contact at
assist@tlixarenvychrali.world or by telephone at
+1 403-247-4992 during published business hours.
Scope. This policy applies to information
processed through our website, email, telephone, and in-person
conversations that relate to our services. It does not govern
third-party sites that we may link to; those services maintain
their own policies.
What we collect
Depending on how you interact with us, we may process the
following categories of information:
-
Identity and contact details such as your
name, email address, telephone number, and mailing address
when you request information, book a session, or subscribe to
optional updates with separate consent.
-
Communication content including the text of
messages you send through forms or email, scheduling
preferences, dietary or household notes you voluntarily share
to help us prepare materials, and records of follow-up
questions.
-
Transaction and billing data limited to what
is needed to issue invoices or receipts, which may include
payment references. We do not store full payment card numbers
on our web server; card processing is handled by payment
partners under their terms.
-
Technical and usage data such as IP address,
browser type, device category, general geographic area derived
from IP, timestamps, and pages viewed, collected through
server logs or optional analytics cookies if you consent.
-
Cookie and preference data including your
choices for analytics and marketing categories, stored locally
in your browser using localStorage under the key described in
our cookies policy.
Lawful bases for processing
Where the GDPR or similar laws apply, we rely on one or more of
the following bases:
-
Consent for optional analytics and marketing
cookies, marketing emails where not covered by a separate
legitimate interest assessment, and any sensitive information
you choose to share beyond what is needed for scheduling.
-
Contractual necessity for steps taken at your
request before entering an agreement, and for performing
services you purchase, including sending confirmations and
worksheets.
-
Legitimate interests in operating a secure
website, preventing abuse, understanding aggregate traffic
patterns when you have enabled analytics, improving
documentation templates, and maintaining internal records of
client communications where allowed by law.
-
Legal obligation where we must retain certain
records for tax, accounting, or regulatory reasons, or respond
to lawful requests from public authorities.
Canadian privacy statutes may describe similar grounds using
different language; we apply comparable principles and honour
rights requests regardless of the specific statute cited.
Advertising and measurement
If we use paid online advertising (for example, search or
display campaigns), we aim to send visitors to this site with
accurate descriptions of our business, working contact details,
and links to policies in the footer. Optional conversion or
measurement technologies may be used only with your consent as
described in our
cookies policy. We do not use
advertising to promote medical treatment, unsubstantiated health
claims, or guaranteed personal outcomes. For how we present our
services in ads, see our
service scope page.
Cookies and similar technologies
We distinguish strictly necessary storage from optional
categories. Necessary storage keeps your cookie preferences,
protects forms, and supports basic security. Optional analytics
and marketing categories are off by default until you opt in
through the banner or settings panel. Details of each category,
storage duration, and how to withdraw consent appear in our
cookies policy.
Retention periods
We keep personal data only as long as needed for the purposes
described:
-
Contact and enquiry records: up to
twenty-four months after the last substantive message, unless
a longer period is required for an ongoing booking, dispute,
or legal hold.
-
Contract and invoicing records: up to seven
years where required for tax and accounting rules in Alberta,
unless a shorter period is permitted and safely applied.
-
Server logs: typically rotated or anonymised
within ninety days unless we need to retain specific entries
to investigate security incidents.
-
Marketing lists: until you unsubscribe or
withdraw consent, after which identifiers are removed or
suppressed within thirty days.
-
Cookie preference records: until you clear
site data or update preferences, or after twenty-four months
of inactivity on our site, at which point we may ask you to
choose again.
Sharing and subprocessors
We do not sell your personal data. We may share information
with:
-
Service providers who host our website,
transmit email, process payments, or provide appointment
scheduling tools, bound by written agreements that limit use
to our instructions.
-
Professional advisers such as accountants or
lawyers when required for compliance or corporate
transactions, subject to confidentiality duties.
-
Authorities when we believe disclosure is
required by law, court order, or lawful request, or necessary
to protect the rights, safety, or property of our team,
clients, or the public.
Upon request, we can provide a current list of categories of
recipients we use in ordinary operations.
International transfers
Our primary operations are in Canada. If we use tools or
processors located in other countries, including the United
States or the European Economic Area, we implement appropriate
safeguards such as standard contractual clauses, vendor
assessments, and supplementary measures where required by
regulators. You may request a summary of the mechanisms we rely
on for a specific service.
Your rights
Depending on where you live, you may have rights to:
-
request access to your personal data and receive a copy in a
structured format where feasible;
- request correction of inaccurate information;
-
request deletion of certain data where retention is no longer
necessary;
-
request restriction of processing in specific circumstances;
-
object to processing based on legitimate interests, including
profiling that produces legal effects;
-
withdraw consent for optional cookies or marketing at any time
without affecting the lawfulness of earlier processing;
-
lodge a complaint with a supervisory authority in your country
or province.
To exercise rights, email
assist@tlixarenvychrali.world with your name, a
description of your request, and information to help us verify
your identity. We respond within one month unless complexity
requires an extension, in which case we will explain why.
Security measures
We apply administrative, technical, and organisational measures
appropriate to the risk, including access controls, encryption
in transit where supported, separation of duties for
administrative accounts, and staff training on data handling. No
method of transmission or storage is completely secure; we
encourage you to use unique passwords and keep devices updated.
Children
Our website and services are not directed at children under
sixteen years of age. We do not knowingly collect personal data
from children without verifiable parental consent. If you
believe we have received such information, contact us and we
will delete it promptly where required by law.
Automated decision-making
We do not use automated processing to make decisions about you
that produce legal or similarly significant effects. If that
changes, we will update this policy and provide meaningful
information about the logic involved and your rights.
Complaints
If you have concerns about how we handle personal data, you may
contact us first so we can try to resolve the matter. You may
also complain to the Office of the Privacy Commissioner of
Canada or your provincial privacy commissioner, or to your
supervisory authority in the European Union if you reside there.
Changes to this policy
We may update this policy to reflect operational, legal, or
regulatory changes. Material updates will be posted on this page
with a new effective date shown in the hero section. Where
required, we will provide additional notice or seek fresh
consent.